• Profile

Senior Airside Manager

Core Skill:
Airside Operations
Salary Details:
Competitive, based on experience
07 Dec 2021
Vacancy Type:
Job Description:

Role overview

The Senior Airside Manager is accountable for the day to day running of the whole Airside Operation, including the Airside Support Unit (ASU) and will have direct reports; namely Airside Operations Duty Managers, Airside Planning & Performance Manager and the ASU Manager. They will lead their people and their teams with respect and energy and will be responsible for maintaining a fully compliant, operational and safe airfield plus an ASU operation to similar standards, 24 hours a day 365 days a year:

  • Responsible for Airline & GHA performance through every part of the airside passenger journey with a particular focus on achieving all SLAs
  • Oversight of Airside planning and operational execution to ensure that performance, productivity and excellent customer service is forefront
  • Assurance of the standards described in the Ground Handling License. Early identification of issues and delivery of sustained solutions working with partners
  • Building long term strategic relationships with all organisations operating in the Airside environment
  • Co-ordination and support to Head of Airside in developing the cultural, structural and organisational development of the Airside team

Principal accountabilities

  • Develop and sustain an excellent culture based on trust, transparency and engagement with the ability to deliver change in a positive and collaborative way
  • Ensure that safety is given the highest priority at all times in planning, execution and in the day to day delivery of the Airfield operation
  • Maintain effective and professional daily communications within the teams, with joined up thinking to provide a coherent, reliable and consistent message
  • Responsible for the effective implementation, continuing application and continuous review of all airside activities to comply with regulatory, statutory and other airport operational policies, processes, documents and notices
  • Drive airfield and ATC performance and asset utilisation to improve productivity (e.g. peak hour movements, operating cost per movement)
  • Work closely with all business partners to deliver a compliant, safe and efficient operation
  • Responsible for relationship management with regulatory bodies, particularly Civil Aviation Authority (CAA)
  • Provide leadership, guidance and purpose to deliver agreed team and personal objectives. The building of capacity (eg. training and wellbeing) and succession planning is a key deliverable
  • Delivery of the airfield operation within the agreed budgetary parameters. Identify initiatives which deliver efficiencies whilst enhancing standards of safety and service
  • To provide input, where appropriate, to ensure that all capital and revenue projects are aligned to the airfield operational needs. To assist with the delivery of airside capital and revenue projects, which will allow improvements in; safety, environmental, operational and service standards
  • To ensure performance standards are maintained during periods of operational disruption (e.g. adverse weather, industrial action, system failures).To contribute to contingency planning and respond as per the requirements of Edinburgh Airport current policies and procedures (e.g. Emergency Orders, Winter Operation Plans, Aircraft Recovery Orders).
  • Actively participate in contingency programmes (e.g. Crisis Management/Command & Control)
Qualifications and Experience:

Qualifications, experience and technical competence

  • A specific safety, environmental or airside operations qualification essential or substituted with demonstrable knowledge and experience
  • Experience and performance management of third parties
  • Operational knowledge of the boundaries and constraints involved in a regulatory environment
  • Experience of Safety Management Systems, Risk Assessments and Business Continuity Plans
  • Commercial awareness; evidence of delivering goals or strategy to achieve organisational objectives
  • Effective people management skills in a high pressure environment
  • Effective communication skills, both written and verbal, at all levels of the organisation and with external organisations
  • High level of competence with IT systems and packages
  • Valid, full DVLA drivers licence (or equivalent)
  • Degree or significant operational experience at managerial level
  • Able to evidence relationship building with mixed business partners (both internal and external)
  • Proven record of how to manage change within an operational team

Framework and boundaries

  • To ensure that the airside safety, environmental and operational standards set by the business, CAA, EASA and any other relevant regulatory bodies are effectively implemented, managed and maintained.
  • The post holder will be expected to actively contribute to the formulation of Airside Operations policies relating to airside safety, environmental and operational standards
  • As required, the post holder will be expected to represent the airfield department on project boards and other departmental (internal and external) meetings as required