What we are looking for
We are looking for people from all backgrounds/experiences – so if you have excellent customer service skills, good communication and are a great team player then we want to hear from you! As we provide full training for all Security roles, no previous experience in working in a Security environment is required, but experience in working in a front-line customer service type role is desirable.
You must:
- be able to learn and follow set procedures
- be over 18 years of age
- be able to be cleared in accordance with CAA regulations (includes providing a satisfactory five-year reference history and EAL being able to undertake a satisfactory Criminal Record Check and Counter Terrorist Check on your behalf).
- Please be aware that this role involves a lot of physical work, manual handling as well as being on your feet for long periods of time.
About working shifts
This is a fully flexible 37-hour contract working shifts and when the operation requires, you could be rostered up to 43 hours per week and offered overtime. The shift start and end times will vary with early starts, late evening finishes and potentially some night shifts. The shifts could start as early as 3.30am or your backshifts could finish at 10.30pm or midnight.
Please be aware that as we are a 24/7 operation, you will be rostered to work weekends and on bank/public holidays. The length of your shifts will also vary between 4 to 12 hours per shift.
You will be given a core roster, but it is likely that changes will be required due to operational needs– we would give around 1 weeks’ notice of any shift changes.
In terms of working patterns, it is likely that you would have 1 weekend in 4 off and where possible we try to limit single rest days to ensure a fair work/life balance.
What we offer
Apart from your salary, after completing your training you will also get shift pay, this is dependent on the shift pattern you work but could be up to £532 per month extra.
You will receive an accredited training certificate (Ground Security Operative) once you pass the training course which is transferable to other airports.
We offer a range of exciting benefits including:
- Competitive hourly rate plus a monthly shift allowance on top of your basic salary
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- Career development – access our Talent Management programmes at the right stage in your career
- Employer pension contributions up to 7%
- Annual discretionary bonus
- 32 days holiday
- Private healthcare with Vitality after 1 years’ service
- EAL Rewards, our benefits platform for discounts with high street names, gyms, cinemas, fuel and supermarkets
- Discounts at our onsite retail and food outlets
Building a diverse workforce that is inclusive and accessible to all is a priority mission for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. You can read more about our benefits and policies on our
employer page
Apply now
We are looking for people to help us arrive back better. People who will help us exceed expectations, deliver big days for our passengers and demonstrate our values day-in day-out. Our people are key to our success and help us deliver the best possible customer service! We recognise that embracing diversity is key, so we want people who come from all parts of our communities and who have a variety of experiences and perspectives to join the airport team. If this is you and you ready for your airport career to take off, click apply and complete your application today!