Insights Analyst

Responsible for turning data into business insights. Using a variety of analysis techniques and big data, you’ll apply mathematical thinking to solve real-world problems across the airport. You’ll partner closely with a team of analysts and operational performance leads to understand business needs and build robust solutions. Your aim is to equip decision makers with the most confident information as effectively and efficiently as possible, positioning the business for excellent customer service.

You’ll leverage a variety of analytical skills and operational research techniques such as queueing theory, optimisation, simulation, or data envelopment analysis to inform your models. You’ll lead on process investigations to understand business problems, interrogate data and survey results to measure business performance, and use statistics and probability to provide your best advice on operational challenges.

What you'll be doing

• Collaborate with analysts, performance leads, and cross functional business stakeholders to study and model operational processes and identify opportunities for efficiency and to make smarter decisions.
• Responsible for deriving long and short-term demand forecasts, flight schedules, and predictive analytics across operational areas of the airport, leveraging data science techniques such as machine learning, regression, and simulation.
• Source, identify, test, tidy, and optimise datasets for straightforward use across platforms. Investigate data discrepancies to improve data quality. Transform large datasets into accessible insights that simplify business decision making.
• Develop data visualizations, dashboards, and reporting in Tableau (or a similar tool). Troubleshoot and resolve any reporting and dashboarding issues.
• Ensure performance managers and business owners have access to the most accurate information.
• Conduct exploratory and diagnostic data analysis, establish KPIs, and provide descriptive analytics of past trends.
• Simply and concisely present results and recommendations to business stakeholders and executive leaders (both written and verbal).
• Support the business and executive team with ad-hoc and bespoke analysis.

What we're looking for

We are looking for someone passionate about data analytics and supporting the continuous improvement of business operations in a fast-paced organisation.

Key skills:

• Problem solving: you enjoy the challenge of solving complex problems and deploying practical solutions.
• Curiosity: you have a desire to understand how things work and how we can make them better.
• Precise: you enjoy and are comfortable manipulating large and numerous datasets and have excellent attention to detail.
• Team player: you have strong interpersonal and stakeholder management skills with the ability to communicate effectively. You’re able to liaise with others and work within a team.
• Savvy: Ability to learn quickly, use and/or develop the latest capacity modelling software, reporting tools, and statistical techniques.
• Self-starter: Able to work independently, run with tasks on your own, and confident to make decisions

  Credentials and Experience

• Essential: This role requires the successful candidate to obtain a Counter Terrorist Check, so you must have been living in the UK for the last 3 consecutive years
• Essential: Degree with a strong STEM focus such as Data Science, Airport Planning, Engineering, Mathematics, or Computer Science
• Essential: Proficient in Microsoft Office, especially Excel and PowerPoint.
• Essential: Experience in a data science programming language such as R, Python, SQL
• Essential: Highly numeric with proven analytical and problem solving skills. Understanding and experience with a range of statistical techniques such as queueing theory, simulation, or optimisation.
• Desirable: experience with dashboarding software such as Tableau.

What we’ll offer you

• Flexible working- whether that’s hybrid or flexible hours, we’ll help you find an option that suits you (role dependant)
• Pension scheme- employer contributions can be up to 7%
• Annual discretionary bonus
• Supporting your health and wellbeing- private healthcare after 1 years’ service, access to our Employee Assistance Programme and occupational health services
• 32 days holiday, increasing with service
• Free car parking on site and when you go on holiday
• We offer a range of other benefits, find out more here

Why EDI?

We are Edinburgh Airport, where Scotland meets the world. The success of the airport comes down to our people, and you can help us deliver even more big days for our passengers and colleagues. The development of your career is important to us, and we’ll support and encourage this every step of the way. As a business we’re driven by our values – they’re at the core of our culture and everything we do. We’re looking for people who will demonstrate these values day-in, day-out. So if this sounds like you, apply now and get ready for your career to take off.

Building a diverse workforce that is inclusive and accessible to all is a priority for our business. As part of this journey, we are proud to be the first UK airport to be endorsed by WORK180. They only recognise great employers for all women. Find out about our policies on our WORK180 employer page.

As a Disability Confident Leader, we are committed to ensuring applicants with a disability can participate fully in our recruitment process. Please let us know in your application form if you require any adjustments, such as parking arrangements or alternative methods of communication.